In Vegas, you may see your top customers twice a year but at Sycuan, we see our top customers three or four times a week. What I like most about this market, is that it is a “locals” market versus a tourist market. At Sycuan, we offer plenty of entertainment options that I would put up against any of those in Vegas, but we are more casino-driven than Vegas. Due to markets like ours opening up across the country, they were forced to change their business model to a more entertainment-driven market, than a pure gaming market. RC: Las Vegas is a great city with a lot to offer, but over the last few decades has become more reliant on the leisure and group meeting business, than the casino business. GB: Coming from Vegas, how does Sycuan differ from casino properties there? In this interview, Rob discusses his new position at Sycuan, the ways he is bringing his Vegas expertise to the San Diego market and what it has been like running one of the biggest local entertainment destinations during a global health crisis. Only a few months into Rob Cinelli’s new position as the General Manager at Sycuan Casino Resort, the COVID-19 pandemic hit the globe.
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